An integrated core competence evaluation framework for portfolio management in the oil industry

Drawing upon resource-based theory, this paper presents a core competence evaluation framework for managing the competence portfolio of an oil company. It introduces a network typology to illustrate how to form different types of strategic alliance relations with partnering firms to manage and grow the competence portfolio. A framework is tested using a case study approach involving face-to-face structured interviews. We identified purchasing, refining and sales and marketing as strong candidates to be the core competencies. However, despite the company's core business of refining oil, the core competencies were identified to be their research and development and performance management (PM) capabilities. We further provide a procedure to determine different kinds of physical, intellectual and cultural resources making a dominant impact on company's competence portfolio. In addition, we provide a comprehensive set of guidelines on how to develop core competence further by forging a partnership alliance choosing an appropriate network topology

Evolution of particle morphology during char conversion processes applied for the CFD modeling of an entrained-flow gasifier

The change in morphology of a char particle affects both its trajectory and carbon consumption rate, hence the performance and efficiency of an entrained-flow gasifier. Among key processes taking place in the gasifier, the char conversion process is a limiting step for the overall carbon conversion. For that reason, the Ph.D. thesis presents the evolution of morphology of char particles during the carbon conversion process using particle-resolved transient CFD calculations. Analyses of numerical data obtained from the transient CFD calculations were carried out. As a result, new sub models related to the drag coefficient and the fundamental parameters of char conversion model were emerged. The new sub models were applied for modeling a pressured entrained-flow gasifier at laboratory scale. The numerical results of the gasifier show a good agreement with experimental data and an improvement of the sub models applied

Out of Sight, Out of Mind:The Value of Political Connections in Social Networks

This paper investigates the impact of social-network connections to politicians on firm value. We focus on the networks of university classmates and alumni among directors of U.S. public firms and congressmen. Using the Regression Discontinuity Design based on close elections from 2000 to 2008, we identify that a director’s connection to an elected congressman causes a Weighted Average Treatment Effect on Cumulative Abnormal Returns of -2.65% surrounding the election date. The effect is robust and consistent through various specifications, parametric and nonparametric, with different outcome measures and social network definitions, and across many subsamples. We find evidence to support the hypothesis that firms benefit more when connected politicians remain in state politics than when they move to federal office. Overall, our study identifies the value of political connections through social networks and uncovers its variation across different states and between state and federal political environments.Social network; political connection; close election; regression discontinuity design; firm value.

How do entrepreneurs learn and engage in an online community-of-practice? A case study approach

This paper investigates the ways in which entrepreneurs use communities of practice (CoPs) to express themselves, using narrative theory and rhetorical analysis, to gain insight into an electronic social network medium, namely, YoungEntrepreneur.com. In particular, the study focuses on CoPs themes, including why entrepreneurs engage in CoPs, what role the moderators and resident entrepreneurs can play in managing online CoPs, on communication rituals of the knowledge sharing through interactivity, and on ‘how to develop an intervention’ to maintain and stimulate entrepreneurs for engaging in an online community. Findings reveal that the topic title plays a major role in attracting people. Successful topics with successful conclusions (in terms of the original query that was answered) will not necessarily get high responses and vice versa. It is observed that the domain expert does not play a big role in keeping the discussion going. Finally, the study also discovered that entrepreneurs like to communicate in a story telling genre. A comprehensive set of engagement measurement tools are introduced to effectively measure the engagement in a virtual CoP, along with a classification to define and categorise discourse of messages in terms of content and context, which allow practitioners to understand the effectiveness of a social networking site

A review of service quality and service delivery: Towards a customer co-production and customer-integration approach

© 2018, Emerald Publishing Limited. Purpose: The purpose of this paper is to provide researchers with an overview of the service quality and delivery domain, focussing on the inclusion of customer co-production and customer integration. Specifically, this paper concentrates on service quality (including quality measurement), the service environment, controls and their consequences. Design/methodology/approach: A comprehensive review of the literature is conducted, analysed and presented. Findings: The review shows that service delivery is both complex and challenging, particularly when considering the unique characteristics of services and the high level of customer involvement in their creation. The facilitation, transformation and usage framework identifies how failures can occur at each stage of service delivery, beginning with the characteristics of the service environment, while control theory offers insights into the formal and informal controls that may be applied in the facilitation and transformation stages, which may reduce the likelihood or extent of such failures. Originality/value: Despite the fact that it is widely accepted that service quality is an antecedent to customer satisfaction, it is surprising that this customer co-creation aspect has been largely neglected in the extant literature. As such, the role that customer co-production plays in service quality performance has been examined in this paper. It is hoped that this examination will enhance both theoretical and practical understanding of service quality. It would be useful to find modern tools that can help in improving service quality performance

Good aquaculture practices (VietGAP) and sustainable aquaculture development in Viet Nam

The shrimp (black tiger and white leg shrimp) and catfish industries in Viet Nam continue to experience increasing growth due to rapid aquaculture development. However, disease outbreaks become a major issue. Moreover, seafood consumers at present are likely to be more concerned about how the products are produced and how to control/manage aquatic animal health instead of treatment. Hence, the main objective of this abstract is to focus on one of the solutions to address these problems/issues and ensure sustainable aquaculture development in Viet Nam

Knowledge sharing by entrepreneurs in a virtual community of practice (VCoP)

PurposeThis paper examines how entrepreneurs engage in a Virtual Community of Practice (VCoP) to share knowledge. Intensity of engagement is taken as a proxy to measure the strength of knowledge sharing.Design/methodology/approachThe archival data spanning over a three-year period from ‘Start-up-Nation©’ (a VCoP purposefully setup for entrepreneurs) is used for analysis. A set of indices are introduced to measure participants’ intensity of engagement in terms of message length, message frequency and reciprocity in the knowledge sharing process. Content analysis is employed to test a sample of ‘highly engaged’, ‘moderately engaged’, ‘low engaged’ and ‘not engaged’ discussion topics as part of the on-line discourse.FindingsWe find that entrepreneurs normally use short (fewer than 100 words) or medium (fewer than 250 words) message size to contribute to the discussions. In addition, we find that senior members and discussion moderators play important roles in igniting the ‘reciprocity’ behaviour in stimulating the interest of the community with the topic discussion. We also findthat highly engaged topics usually lead to further discussion threads.Originality/valueThis is the first study of its kind to explore how entrepreneurs engage in a VCoP to share their knowledge and experiences. The set of measurement indices tested here provide a tool for the owner, designer and moderator of the VCoP to measure the utility of their website in terms of its members’ participation. In addition, the set of textual and subjective interventions identified here enable the moderator (administrator) of a VCoP to design effective interventions to facilitate on-line discourse and augment the knowledge sharing process amongst its community members

NON-NEWTONIAN LUBRICANTS IN JOURNAL BEARINGS

For moderately loaded bearings, we show how the viscometric functions are introduced, most simply, into the methods of hydrodynamic theory of lubrication. The method of irreversible thermodynamics is proposed to estimate the viscometric functions and some relations between them

Computing Graph Roots Without Short Cycles

Graph G is the square of graph H if two vertices x, y have an edge in G if and only if x, y are of distance at most two in H. Given H it is easy to compute its square H2, however Motwani and Sudan proved that it is NP-complete to determine if a given graph G is the square of some graph H (of girth 3). In this paper we consider the characterization and recognition problems of graphs that are squares of graphs of small girth, i.e. to determine if G = H2 for some graph H of small girth. The main results are the following. - There is a graph theoretical characterization for graphs that are squares of some graph of girth at least 7. A corollary is that if a graph G has a square root H of girth at least 7 then H is unique up to isomorphism. - There is a polynomial time algorithm to recognize if G = H2 for some graph H of girth at least 6. - It is NP-complete to recognize if G = H2 for some graph H of girth 4. These results almost provide a dichotomy theorem for the complexity of the recognition problem in terms of girth of the square roots. The algorithmic and graph theoretical results generalize previous results on tree square roots, and provide polynomial time algorithms to compute a graph square root of small girth if it exists. Some open questions and conjectures will also be discussed